Hi sailor! How can we help?

• Cancellation by the owner: If the owner cancels the booking, the renter will be refunded the full amount of the booking. We understand how frustrating this can be, which is why we are committed to processing your refund promptly.

• Cancellation by the renter: If the renter cancels the booking, the refund amount will be processed according to the cancellation policy of the listing. The terms of this policy may vary depending on the specific conditions of each listing, including cancellation deadlines and potential penalties. We recommend reading the conditions carefully before finalizing your booking. Our team is also available to answer any questions you may have and assist you throughout this process.